Shipping
- Packages are insured for the purchased price and a signature is required.
- EastermGifts.com reserves the right to choose the carrier.
- If a “rider” has been signed with FedEx or UPS that waives the need for an adult signature EastermGifts.com is not responsible for missing packages.
Verification
All International orders are verified through the EastermGifts.com payment system.
If more information or documentation is needed, you will be contacted by a customer service representative shortly via email or telephone. We send email notification for every change of order status.
Tracking Your Order
We will send out your item A.S.A.P. usually in 1-3 days after receiving your payment.
You will receive an e-mail notification the day your order has been shipped with a confirmation of shipment and a tracking number. This gives you the ability to track your order at all times until it reaches your doorstep.
Please be advised that depending on your inbox’s security settings, our confirmation e-mail may be received as SPAM. Check your ‘SPAM’ or ‘Junk’ mail inbox periodically.
Different shipping methods take different time for you to get the goods, so before you choose the shipping method please notice the shipping time it takes.
Import Tax
Import Duties, Taxes and fees are not included in the item price or shipping charges. Fees charged by customs are the buyer’s responsibility and will be collected by the carrier (FedEx, DHL etc).