If you have any problems with the item received, please let us know within 7 days after the item received.
If you don’t receive the items within 60 days, or any problems of our products really exist, an exchange or a refund is available. Please contact us before send items back.
All returned items must be BRAND NEW and UNWORN condition with ALL manufacturer documentation and packaging including: tags, stickers, boxes, and user manuals. Free gifts (if any) are part of the transaction and have to be returned as well. Or, the free gift price will be deducted from the refund amount.
Be certain that if you intend to return the watch you do not wear it at all or remove any of the links, the micro scratches caused by casually wearing the watch or removing a link will lead to your return being refused and sent back to you at your expense.
Please report, in writing, any shipping damage or discrepancies within 24 hours of receipt and have the watch returned to us within 7 calendar days of receipt. Allow 2-4 business days to post refund.
LARGE PURCHASES ARE NOT RETURNABLE UNLESS AGREED ON BY US THE SELLER AND THE BUYER. FOR RETURN REQUEST FOR PURCHASES OF 2 OR MORE ITEMS PLEASE CALL US AT +86, 183 7065 0423 FOR APPROVAL.
Unless agreed by EastermGifts.com staff in advance and confirmed in writing via email or fax.
Charges may be incurred, or refund refused (and item returned to customer at customer’s expense) if the item is returned in used and/or scratched and/or damaged condition.
- All returns must have a valid order number as supplied by EastermGifts.com. An item returned without order number clearly indicated will be refused.
- The Order Number must be listed clearly on the returned packaging.
- Collect shipping will be refused.
- For your protection, Use only carriers that provide a tracking number. Insure your package for full value to ensure the safe return to us so that you are completely protected if the shipment is lost or damaged in transit.